Delivery Information
Last shipping dates 2025
| Location | Date |
| United Kingdom | 19th December |
| International | 5th December |
Overview
We aim to dispatch all orders within three working days. If you choose to ship glass or fragile products this is at your discretion. We will do everything we can to ensure the products are protected however we cannot guarantee safe delivery and therefore will not be liable for breakages. Please be aware our couriers do not collect on public holidays therefore this will impact delivery time scales placed during holiday periods.
Shipping to the EU and Northern Ireland temporarily suspended
Due to the new GSPR legislation introduced in December 2024, we have had to temporarily pause shipping orders to the EU and Northern Ireland while we ensure compliance with the new regulations. We hope to reinstate these shipping options as soon as possible.
We are still able to ship our print on demand products to the EU and Northern Ireland, as our partner Teemill has existing operations in the EU and meets the compliance requirements.
UK Delivery
| Type | Location | Service | Cost | Estimated delivery time |
|---|---|---|---|---|
| UK Standard | UK | Tracked | £5.00 | 3-5 working days |
| UK Express | UK | Tracked | £7.50 | 1-2 working days |
| UK Standard* (Whisky only) | UK | Tracked | £15.00 | 3-5 working days |
*If you purchase whisky and wish for it to be shipped within the UK, the shipping charge for this is £15.00, if you order other products with your whisky, you will be charged an additional standard shipping charge (£5). We can only ship 2 bottles at a time however, if you require more you will need to pay a further shipping charge.
Europe Delivery
Please note: Shipping to the EU and Northern Ireland is currently suspended due to GPSR legislation.
Delivery costs will be calculated at checkout.
Europe Shipping Rates
| Type | Location | Service | Cost | Estimated delivery time |
|---|---|---|---|---|
| International Standard | Near EU** | Tracked and Signed for | £10.00 | 3-5 working days |
| International Standard | Rest of Europe | Tracked and Signed for | £15.00 | 3-5 working days |
USA & Canada Delivery
Delivery times may vary due to customs processing.
If your parcel is undelivered, please advise us of this within 60 calendar days.
USA & Canada Postage Rates
| Type | Location | Service | Cost | Estimated delivery time |
|---|---|---|---|---|
| International Standard | Canada | Tracked | £20.00 | 6-8 working days |
| International Standard | USA* | Tracked and Signed for | £20.00 | 6-8 working days |
*For all orders being delivered to the US, duties and taxes will be calculated and shown at checkout - so you'll always know the final cost before you pay. Your order will ship with Postal Delivery Duty Paid (PDDP), which means we'll handle all duties and taxes directly with US Customers before your package arrives.
Worldwide Delivery
Deliveries to countries outside of the UK can be made with tracked and signed for service. Delivery times may vary due to customs processing and international distribution centres.
Delivery costs will be calculated at checkout.
If your parcel is undelivered please advise us of this within 60 calendar days.
Rest of World Postage Rates
| Type | Location | Service | Cost | Estimated delivery time |
|---|---|---|---|---|
| International Standard | Rest of World | Tracked and Signed for | £40.00 | Up to 10 working days |
Made to Order Products
Made to order products are shipped separately from our print on demand partner. Delivery costs will be calculated at checkout.
If you purchase made-to-order products along with other products you will be charged additional shipping due to your items being shipped from two separate locations.
Made to Order Shipping Rates
| Type | Location | Service | Cost | Estimated delivery time |
|---|---|---|---|---|
| UK | UK | N/A | £4.00 | N/A |
| Europe | Europe | N/A | £6.00 | N/A |
| International | International | N/A | £7.00 | N/A |
Collect in Store
There is no minimum order value to qualify for collect in-store. The service is free for orders from our online shop.
Once you have placed your order, your order will be picked and packaged and available to collect the following day. Any orders placed on Friday, Saturday or Sunday, will be ready to collect on the following Tuesday. You will receive an email when your order is ready to collect.
We'll hold your order in store for 14 days (unless specified otherwise), after which we'll return the order and refund your account. Please note, the refund may take up to 7 days to process.
Collection Location
Orders can only be collected from our shop:
University of St Andrews Shop
St Marys Place
St Andrews
Fife
KY16 9UZ
United Kingdom
To collect your order, you must present your order confirmation email and provide photo ID matching the name on the order. We cannot release your order without these. For further enquiries please contact us.